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Terms & Conditions


Customer Satisfaction

At Midnight Flair, customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.

 

Returns & Exchanges

We here at Midnightflair want all our girls to be completely and utterly in love with their purchase(s) One Hundred and Ten Percent!

So if for some reason you are unhappy with your order, that's okay because Midnightflair offers exchanges! 

Please note, Midnightflair does not offer refunds for returned purchases. 

 

For any reason should you wish to return your item(s), you have 14 days upon receiving the item(s) to return your order. Please email MIDNIGHTFLAIR’s Customer Service to initiate the return.

1. The item must be sent back to Midnightflair Trading office and recieved within 14 days. 
2. Be received in original condition - unworn, unwashed, with all tags still attached.
3. Not smell of ladies perfume/deodorant so please take due care when trying on your order. 
4. Returned items not received in their original state will be automatically returned to the customer. Midnightflair staff reserve the right to reject a return if we deem it is not in the       required condition

 

Voucher & Discount Code

1. Vouchers are valid only at midnightflair.com.my. Vouchers are to be used for one-time purchase only (unless categorically mentioned).
2. Vouchers are to be used by individual customers unless otherwise stated on the voucher.
3. Voucher codes must be entered at the checkout or cart page.
4. Unless otherwise stated, vouchers are not valid in conjunction with other promotions or discounts.
5. In general, terms & conditions of voucher usage are as specified on the voucher (for example, duration, discount amount and products covered).
6. Duration of vouchers are typically for a period of a few hours up to a maximum of two weeks. This guideline overrides any individual voucher policy.
7. Midnight Flair reserves the right to cancel the order if purchase behavior by the customer is seen to be suspicious or potentially fraudulent.
8. Use of vouchers by re-sellers is not tolerated, and Midnight Flair reserves the right to cancel orders which are deemed to display re-seller behavior.
9. Midnight Flair vouchers are not exchangeable for cash. Midnight Flair reserves the right to change the terms & conditions or cancel any promotions at any time without notice.

 

Did you receive a voucher code from MIDNIGHT FLAIR for an online shopping experience?  MIDNIGHT FLAIR provides their customers with the terms and conditions of using their new voucher. The vouchers could be used for your next purchase by keying in the code number before checking out your payment. Our system will automatically deduct the equivalent value from the overall amount of your purchase. However, customers should always take note the expiry dates of the voucher given. Any free voucher which have expired are considered invalid. The voucher allows our customers to have a fun online shopping experience with us. Customers could purchase anything from our website which they are eyeing on with the shopping voucher given.

The voucher Malaysia could only be used for our website at midnightflair.com.my and valid for a one-time purchase only. Besides that, the voucher codes are not valid to be used with other promotions or discount deals, unless stated otherwise. Customers can select any desired item from our website and key in the voucher discount code in order to complete your transaction. MIDNIGHT FLAIR provides its customers with various secure payments methods for an easy and fast fulfilling shopping experience.

 

Security

At MidnightFlair.com.my, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only MidnightFlair.com.my is able to decode your information. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

 

Your Privacy

At MidnightFlair.com.my., your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfil your order and to communicate with you about your order.

 

Contact Us

If your question or comment is relative to your MidnightFlair.com.my order, email us at info@midnightflair.com.my

 

How to Order

Ordering online from the Midnight Flair Online Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you'll be able to view the entire contents of your cart with a total amount purchased so far. You will also be able to see which items are in stock and which items are sold out. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

 

International Orders

Currently we do not provide any international shipping. This features will be integrated soon.

 

Pricing and Payment

All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. We currently accept direct payment from major bank in Malaysia including Maybank2u, CimbClicks, RHBonline, ALLIANCE Bank, and Hong Leong Bank. You will be redirected to your preferred payment channel when you proceed to check out. We currently accept iPay88 as our payment channel.

 

Color

We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

 

Shipping

Online Orders:
At Midnight Flair.com.my, most orders ship out from our warehouse within 48hours after payment received. Although most online orders process and deliver within 2 to 3 business days, please allow up to 4 to 5 days for delivery. (Shipping in Malaysia only).

 

Terms Of Use

This Web site is operated by Midnight Flair.com.my. All inquiries may be directed to:
Midnightflair Trading
No 3A, Jalan Merpati,
Taman Tanamera
47650, Subang Jaya,
Selangor
Email: info@midnightflair.com.my

 

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the MidnightFlair.com.my Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the MidnightFlair.com.my Web site.

 

These Terms and Conditions May Change

MidnightFlair.com.my reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the Midnight Flair.com.my Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

 

Use of Web Site

The MidnightFlair.com.my Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving MidnightFlair.com.my's goods and services and/or to otherwise transact business with or contact Midnight Flair.com.my on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer.

 

Copyright Notice

All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of Midnight Flair and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Midnight Flair by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Midnight Flair. The entire Content of the Midnight Flair Web site is copyrighted as a collective work under Malaysia and other applicable copyright laws, and Midnight Flair owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the Midnight Flair Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you cannot download, print and store selected portions of the Content. You also cannot copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format.

 

Submissions

We welcome your comments regarding the MidnightFlair.com.my Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to MidnightFlair.com.my shall be and remain the exclusive property of Midnight Flair.  Your submission of any such Comments shall constitute an assignment to Midnight Flair of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Midnight Flair will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

 

Disclaimer

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that MidnightFlair.com.my shall not be liable for any damages of any kind related to your use of this site.

 

Indemnification

You agree to defend, indemnify and hold Midnight Flair harmless from and against any and all claims, damages, costs and expenses, including attorneys'; fees, arising from or related to your use of the site, including, without limitation, your use of this MidnightFlair.com.my Web site in violation of these Terms of Use.